How do you ensure that you stand out from your competition? By going above and beyond to show your clients you truly care.

Developing and executing a Relationship Marketing Plan on your own can feel daunting – but CTC can help!

Working together, we’ll formulate a system to increase repeat business and maximize referral potential. And then we’ll execute it for you – all you have to do is watch your business grow!

Client Appreciation and Loyalty Services

With a variety of appreciation options to choose from, we’ll ensure your clients are feeling your love. Your customized Relationship Marketing Plan – Say It, Ink It, Gift It! – will incorporate one or more of the following services:

Personalized Greeting Cards

Nothing says thank you like saying thank you – and there are plenty of ways to say it. Show your gratitude with physical and electronic notes and cards.

Gift Programs

Give the gift of appreciation and support local businesses! We partner with local Richmond, VA vendors and food purveyors to bring your clients a customized treat, right to their door.

  • Gift selection and delivery
  • Gift wrapping
  • Food delivery, setup, cleanup
  • Richmond experiences

Client Appreciation and Special Events

Want to show your appreciation in a big way? Host a client appreciation party! We’ll help make your big event one that your clients will remember for years to come.

  • Party planning (it’s all in the details)
  • Party prep (pulling together supplies and keeping the ball rolling)
  • Party setup and cleanup

Concierge Services

Sometimes you just need a little help – personally as well as professionally. If you’re feeling the crunch of too much to do and not enough time, let us help!

  • Strategic Planning
  • Research
  • Shopping
  • Errand running

Are you ready to build stronger, longer-lasting client relationships? We offer a free 20 minute consultation to help you figure out how we can help you incorporate that caring touch into your business model.

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